EZChatFree Starter
HK$0Forever free
For solo businesses & IG shops testing WhatsApp API.
- 1 WhatsApp API number
- 1 user
- 100 MACs / month
- Basic omnichannel inbox (WhatsApp)
- Basic quick replies
Simple & Flexible Plans
Save time, build customer relationships, and grow your business.
Lite
HK$580/ month
For small businesses with moderate inquiry volume.
- Everything in Free, plus
- Up to 3 users
- 1,500 MACs / month
- Unlimited broadcasts (Meta fees apply)
- Simple chatbot builder
- Tags & segments
- 24×5 email support
Pro
HK$880/ month
For growing e-commerce stores and retail chains.
- Everything in Lite, plus
- Up to 5 users (+HK$100 / extra user)
- 5,000 MACs / month
- Website platform deep integration
- Abandoned cart reminders
- Advanced flow builder
- Basic AI assistant (summarise & draft replies)
- 24×7 email support
Advanced
HK$1,980/ month
For scaled SMEs, chain stores & marketing agencies.
- Everything in Pro, plus
- Up to 10 users
- 20,000 MACs / month
- OMO sales tracking (staff QR / referral links)
- Open API & Webhook (CRM / ERP integration)
- Full AI Agent (auto-read PDF & FAQ)
- Dedicated HK account manager
- 24×7 priority email & instant support
Estimate Your WhatsApp API Costs
Meta charges per conversation. Adjust the sliders to estimate your monthly bill.
500
≈ HK$342.58
100
≈ HK$10.58
50
≈ HK$5.29
Estimated Monthly CostHK$358.44
Rates: Marketing HK$0.685 · Utility HK$0.106 · Authentication HK$0.106 per conversation
- •Prices shown are for Growth/Pro plan. Business plan gets additional discount.
- •Per message and minute call prices vary by recipient's country.
- •Service conversations are free for Growth/Pro/Business plan customers.
- •Conversations initiated from CTWA Ads are free.
- •Utility messages within the 24-hour service window are free.
- •Business-initiated calling unavailable in USA, Canada, Egypt, Turkey, Nigeria & Vietnam.
- •User-initiated calling is available everywhere and is free of charge.
Questions? Talk to us
Our team is here to help you find the right plan.