EZChatSales Consultation
See the best plan for your use case and get guided onboarding advice.
Contact SalesTalk with EZChat Experts
From setup to campaign strategy, our team helps you launch quickly and scale confidently.
Customer Support
Troubleshoot technical issues and optimize workflows with our support team.
Email SupportWhatsApp Assistance
Need quick help? Reach us through WhatsApp for urgent questions.
Open WhatsAppFrequently Asked Questions
Contacts are the customer profiles stored in EZChat. They usually include WhatsApp numbers, names, tags, custom fields, and conversation history so your team can manage follow-up in one place.
Actions are billable platform activities such as sending broadcasts, triggering automations, syncing conversations, or using AI-assisted workflows. The exact allowance depends on your selected plan.
You can continue using your workspace, but some growth features may pause or require an upgrade. Our team can help review usage and suggest the most suitable plan before your workflow is affected.
Yes. You can cancel or change plans according to your billing arrangement. If you need help exporting data or planning the change, contact our support team before cancellation.
Most teams can start without a setup fee. Custom onboarding, complex integrations, data migration, or dedicated implementation work may require a separate quotation.